Looking forward to powder snow excitement with you soon!
Our new 2017-18 winter homepage will be uploaded in October for great online booking prices. Please check back then!
How to Rent
How to Rent SKi/Snowboard
1. Book by internet or telephone
- Book online by noon (Japan Standard Time), one day before rental start date (JST).
For courier service delivery, high-grade, deluxe ski sets and group discount, deadline for internet booking is 5 days prior to beginning of rental period (Japan Standard Time).
- Book by telephone by 4 pm (JST) the day before rental start date.
You CANNOT get any discount by phone bookings.
- Enter your height, shoe size, weight, waist size, etc.
2. Settle items, days, pick-up place and drop-off place
Only credit card payment is accepted. You can use VISA, MASTER, JCB, and AMEX.
Please settle your payment within 3 days after completion of booking. Your booking will be canceled if payment is not completed by the due date.
**Please settle payment immediately if your travel is within 3 days.
You will get a confirmation e-mail. Check your booking details carefully. Contact us immediately if correction is necessary.
3. Receive your rental equipment
Please call our Niseko office at 0136-23-4560. We will arrange time of delivery and return.
- Downtown Sapporo Hotels
We deliver the equipment the evening before your rental start date. Please go to the front desk, and after receiving the equipment try on the equipment. If you need to change sizes, call our office by 6:00pm.
Please come to our office.
- Courier Delivery Service
Our courier service Yamato Transport Co., Ltd. will deliver to your hotel the day before you arrive. Please ask your hotel when you check in.
4. Return the equipment
Return will be arranged when you receive the equipment. Please follow instructions for smooth return.
5. Reservation change or cancellation
Contact us to change or cancel your reservation.
|More than 22 days before use
||8-21 days before use
||3-7 days before use
||Less than 2 days before use
Other rental service
|2-5 days before use
||the day before use
||the day of use